Shipping policy
Last Updated: 21 September 2026
Silkworm Creation delivers sarees and other products purchased through silkwormcreation.com to eligible locations.
1. Order Processing
After an order is successfully placed and payment is confirmed, our team will process the order for dispatch.
Order processing may include:
- Order verification
- Product quality checking
- Packaging
- Invoice generation
- Handover to the delivery partner
Processing time may vary depending on product availability, order volume, weekends, holidays, or other operational circumstances.
2. Shipping Address
Customers must provide a complete and accurate delivery address during checkout.
Please ensure that the following information is correct:
- Full name
- House/building number
- Street/locality
- City
- State
- PIN code
- Contact number
Silkworm Creation will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
3. Delivery Partners
Orders may be delivered through third-party courier and logistics partners.
Once an order is handed over to the courier, delivery timelines may depend on the courier's network and operating conditions.
4. Delivery Delays
Delivery timelines may be affected by:
- Weather
- Natural disasters
- Public holidays
- Transport disruptions
- Courier delays
- Incorrect addresses
- Customer unavailability
- Remote delivery locations
- High-volume sale periods
- Other circumstances beyond our reasonable control
We will make reasonable efforts to assist customers when delivery issues arise.
5. Failed Delivery
If a delivery attempt fails because the customer is unavailable or the address/contact information is incorrect, the courier may make additional delivery attempts or return the package to us.
Additional shipping costs, where applicable, may be recoverable from the customer.
6. Damaged Packages
Customers are encouraged to inspect the package at the time of delivery.
If the outer package appears seriously damaged or tampered with, please document the condition with photographs/video where possible and contact us as soon as possible.
Email: silkwormcreation@gmail.com
WhatsApp: +91 78767 19360
7. International Shipping
International shipping availability, if offered, may vary by destination.
Applicable customs duties, import taxes, local charges, or other government fees may be the responsibility of the customer unless explicitly stated otherwise.
8. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
9. Contact
For shipping-related questions:
Silkworm Creation
Email: silkwormcreation@gmail.com
WhatsApp: +91 78767 19360